Active Listening and Observation is probably my most important skill! Arguably, it's one of the most important social skills anyone can have.

Active Listening is mostly about listening to understand, but not necessarily to respond. Active Observation provides the context for what someone is saying.

In addition to listening, it's also critical to observe the many clues that we all give each other by the way we present ourselves, body language, and even what we don't say.

This skill is not natural, as most of us listen primarily to respond. That's not necessarily bad because normal conversation requires back-and-forth communications.

Why it's especially important for a consultant to be expert at Active Listening and Observation is that they are responsible for gathering data from people that they may have little or no relationship with and using that data to create a business result. They are frequently doing so in a stressful situation or high-stakes environment. Failure to truly understand the client and the team creates a high risk for project failure.

I am presently residing in the Boise Idaho Area. I have knowledge of the Boise Idaho Area and I am working diligently to improve it daily.

Specifically, I am developing connections in the real estate and relocation industry.
I will those who are interested in relocating to the Boise area by making introductions to local experts.

It's common to refer to a business plan as if everyone understands the term and agrees on its meaning. In practice, there are a variety of types of business plans and audiences for those plans.

Business planning is both an art and a science. There is continuous tension between the value of a formalized plan and cost of keeping that plan current.

To understand Customer Journey Design, you first need to understand the term "customer journey."

The Customer Journey is the collection of experiences, desires and feelings your customer has from beginning to end. It may also include the customer's experiences for sometime before they even hear about your company for the first time, as well as for some time after the customer no longer interacts with your business.

Customer Journey Design looks at the experiences, thoughts and feelings of past and present customers, and analyzes how those experiences impact your efforts to serve the customer. The design also makes recommendations on how you and the customer can work together to the benefit all concerned.

I have a strong sense of design. It is expressed primarily via my work on the Internet. It has also been influenced by my work in high-end real estate.

Negotiation is very common...it occurs in most every conversation people have in some form or another.

While we all do it daily, our knowledge of negotiation techniques differs greatly and some of us are much more successful than others in getting what we want. I am happy to negotiate on your behalf and to educate you and your team on negotiation skills

Because of my experience in many different selling environments, I understand how to design a sales process to anticipate one or more closing strategies. I have personally closed eight (8) figure deals. I have closed a seven (7) figure deal remotely.